Join the MVision AI to embark on a fulfilling career journey. We are always looking for talented individuals. If you’re interested in joining us, feel free to send an open application with your CV to career@mvision.ai
Join Our Mission
Why MVision AI
Our story began in 2017 when a group of innovators – two software engineers, a medical physicist, and an AI research scientist – set out to redefine cancer care through artificial intelligence. Today, MVision AI has grown into a global community of professionals, united in delivering cutting-edge solutions to clinics and hospitals worldwide. Our mission is to ensure that every cancer patient receives the best possible care, faster.
Joining MVision AI means becoming part of a global mission to innovate in the fight against cancer. You’ll work alongside some of the brightest minds, contributing to solutions that create real, meaningful impacts on people’s lives. If you’re ready to apply your skills to a cause that truly matters, we’d love to hear from you.
Open positions
Role Overview
We are looking for a Clinical Success Specialist to support the clinical implementation and day-to-day success of our AI-powered solutions in radiotherapy departments. Reporting to the Customer Success Manager, you will work closely with customers, distributors, and internal teams to deliver product training, coordinate onboarding, and provide ongoing clinical support.
This is a hands-on role focused on ensuring that our customers receive timely, expert guidance and that they derive maximum value from MVision AI solutions.
Key Responsibilities
- Support the delivery of product presentations and clinical demonstrations.
- Assist in onboarding new customers and delivering high-quality training.
- Provide responsive and knowledgeable customer support, including troubleshooting and user guidance.
- Maintain close communication with clinical users and gather feedback for continuous improvement.
- Help coordinate product installations and rollout activities.
- Contribute to the creation and updating of clinical documentation and training materials.
- Collaborate with sales, product, and engineering teams to ensure smooth customer experiences.
- Represent MVision AI at events, webinars, and on-site customer visits when needed.
Qualifications
- Bachelor’s degree in Radiation Therapy or a related clinical field.
- Strong understanding of radiotherapy workflows, especially contouring and planning.
- Familiarity with treatment planning systems and CT simulation.
- Excellent interpersonal and communication skills.
- Customer-focused mindset with a proactive approach to problem-solving.
- Strong organizational skills and the ability to manage multiple priorities.
- Experience in a clinical or applications support role is an advantage.
- Willingness to travel occasionally for customer support and events.
How to Apply
Send your CV and application to career@mvision.ai.
For more information, contact mhasan@mvision.ai.
Can’t find a suitable position?
Feel free to send us an open application with a CV to career@mvision.ai. If you’re looking for a tech position, please make sure to add also a link to your GitHub or other portfolios.